Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to your standards. It was an uncommon instance, and we will use this as an opportunity to improve our services in the future.
Hello Axle, We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can fix this as soon as possible.
“If I could award zero stars, I would. The product was completely misrepresented in the photo on the website. They marketed the engravings to be concentric and circular but upon delivery I discovered they were flat and not even centered on the cufflink. DO NOT BUY”
I'm so sorry to hear about this. Please send us a picture of the item that you have received and we should be getting back to you very soon to assist. Again, our sincerest apologies. Stay safe.
“Awesome customer service. I was called twice to verify my order (which originally was incorrect). Nevertheless, it was really impressive that they called prior to engraving to ensure it was done properly. The Cufflinks look awesome (two thumbs up)”
