Thank you for your feedback. We apologize that your experience with the product you received was not up to your standards. It was an uncommon instance and we’ll do better in the future.
“I thought this was a very unique groomsman gift for my guys! I would have given all 5 stars but I thought the engraving was just on it and not have a little Velcro piece to put on with the engraving! Overall very happy with my product and will be letting everyone know where I got them!”
“There was no embroidery on my cooler seats...I'm very disappointed and would like a full refund...this is crazy absolutely none of the coolers have names on them...please contact me...”
Thank you for your feedback Bernell, We usually don't attach the personalized parts to the cooler chairs but they are included in the package. Please check inside the box and you will find it there. Once you find it, you can simply attach it to your cooler chairs.
“Coolers are fine but nothing special. I was disappointed by the fact that the stitched names come in on a separate piece of fabric that connects with velcro.”
