“We received the watches quickly and the quality appears good. We did have the initials wrong on one of the watches, but I am not sure if we put the wrong initials on the watch or your company did. Anyway I ordered another one so that the initials were right.”
Thank you for sharing an honest review of your experience with us. I am sorry that your experience didn't quite match your expectations. We would love to know why so that we can deliver a better experience next time. You may reach us at gssupport@groomsshop.com. Stay safe.
“Ordered for my groomsmen and because of COVID, the production and shipping was late. Customer service was great to work with, offered to cancel and fully refund the order (which I chose not to do), and when they did come, they were well-made and looked great.”
