“I work long shifts so I was looking for something with alot of room for food, snacks and drinks for a 12 or 14 hr day. This bag is perfect. I have enough room for alll.ofnthise things. There are 3 large pockets that I can store my phone, charger etc. The bag arrived in a timely manner and in excellent shape. I received mine through the USPS.”
“Ordered as a gift so I don't know how well the cooler keeps things cold but I like the bag. Love the side pockets for extra things that don't need to be cold or keys etc....”
We're so sorry that we were not able to respond to you in a timely manner as we would have preferred. Regarding the product's quality, this is not a typical of us and can assure you that it wouldn't happen again. We're so glad that you contacted us about the situation; it's important that we get it fixed.
If you have already sent us an email, we should be getting back to you very soon to assist you with a remake. You can also send us a message on Facebook so we can speed up the process. Stay safe.