“The cufflinks themselves were not poor quality, but the engravings are terrible. Not a single set of initials is centered, and they look like they’ve been etched with a blunt knife. Would not recommend.”
Thank you so much for taking the time to write us a review about your experience with our cufflinks. We truly apologize that the engravings were not up to the standards that you expected.
Can you send us a picture of the items that you received? We'll have our Customer Service Team reach out to you.
Thank you for your feedback Baxter and we apologize that your experience with the product you received was not up to your standards. Rest assured that we’ll do better in the future.
“Good for what I paid for, but the lettering is off center for those that only had 2 letters instead of 3. Probably my fault though since the form asks for 3 letters.
The cuff links were also delivered with a bunch of fingerprints on them so I had to polish and clean them myself.”
“I sent two emails and tried calling multiple times to cancel this portion of my order. I never got any response back and was forced to pay for something I didn’t want.”