“DO NOT BUY FROM GROOMSSHOP! I ordered pocket watches as my gift for my groomsmen almost 2 months before my wedding. For about a month, I tried contacting them to get an update and I got zero response. I finally did get a hold of someone in customer service and they couldn’t give me any concrete status update on my order. Sure enough, my wedding came and went and I still didn’t have my groomsmen gifts. I had them cancel my order and I ordered with another vendor. After my order was cancelled, I received my order that I no longer needed. Needless to say, this was an utter disaster and I will never use Groomsshop again.”
Hi Andrew. Thank you for sharing an honest review of your experience with us. I am sorry that your experience didn't quite match your expectations. We value your feedback and we'll make sure that this won't happen again. Take care and stay safe!
“Near the engraving there was a piece of metal that wasnt flush with with the rest of the surface. Not noticeable from a distance but definitely noticable to the touch. Wish they were slightly larger in diameter”
“I ordered these on a Monday and got them by Thursday. These were an awesome and original gift for the groomsmen. They were a little smaller than I thought they would be, but none of the guys said anything. They really did add a nice finishing touch to our suits.”