“One of the handles on a glass came in broken and they were also supposed to have my wedding date printed on them and when they came in it only had their names on it”
Hi Travis. I apologize for the condition in which your order arrived. We're so glad that you contacted us about the situation; it's important that we get it fixed. If you have already sent us an email, we should be getting back to you very soon to assist you. You can also send us a message on Facebook so we can speed up the process. Stay safe!
“***Disclaimer: I HAD to give a star rating in order for my review to post. I in no way feel they deserve even one star for their products OR service (lack there of)*** I wish I could write any kind of review for this product, but sadly it still has not been delivered. Even though I ordered it over a month ago! I'm still waiting for any sign of life from groomshop to resolve this matter since they continue to ignore my several email inquiries, Facebook messages, and yes even phone calls!”
“Mugs looked way better than I expected. Really nice quality too. Lettering is nice and crisp and the mug feels really nice and heavy. When two arrived broken they were extremely fast to send me replacements.”
