“I ordered item on Nov 8 and it was incomplete. 2nd attempt was wrong. Still waiting on 3rd attempt. If it doesnt arrive before christmas, ill be requesting a refund!”
“After repeated calls about my order, it did arrive 3 days before the wedding. However, 18 glass items were put in a thin cardboard box with little to no packing material and each item was shattered or damaged. We had to scramble to find last minute gifts from another source and I had to make multiple calls to receive a refund. Beware.”
Hi Amy. Apologies for the condition in which your order has arrived. We're so glad that you contacted us about the situation; it's important that we get it fixed. If you have already sent us an email, we should be getting back to you very soon to assist you. You can also send us a message on Facebook so we can speed up the process. Stay safe.
