“One of my personalized cufflinks was printed with the monogram off-center. I reached out several times via email and on the phone in order to see if this could be corrected. The emails have not been responded to, the calls never go through. After ordering 10 pairs of personalized cufflinks I was hoping it would be a simple ask to fix just one but it has been anything but.”
“They totally messed up my initial order. Although I communicated with them on the phone and online, they reversed the order of all 8 of my groomsmen's initials. They did manage to quickly send out a correct batch, however it was a stressful experience. ,,,,,,,”
