“Quick and easy to order online and fast delivery but each money clip came scratched and unpolished. Although it may be time consuming but each money clip should be individually bubbled wrapped. You can’t ship 7 items in one package without any protection barrier, stainless steel none the less”
“This shop was the worse experience I have had when buying something online. We had thought that we had finally found exactly what we were looking for. When the package arrived all the money clips we had ordered were damaged. They didn't even come wrapped in bubble wrap or anything to protect them. I immediacy contacted customer service and asked for a full refund but when you order an item (especially when its "custom") it shouldn't come damaged.”
Hello Jessica, we are sorry to hear that you received Money Clips scratched since the courier did not handle your package properly. Rest assured that a full refund as you requested has been processed,
Here is the tracking link for your order:
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9274890278773502857848
We can monitor the movement of the package and if it wouldn't reach you by the end of the next week - we can safely assume that the package got lost in transit.
Do not worry as we are still responsible for the money that you have paid. Hence we will reship it to you.
