Hey Thomas. Thank you for sharing an honest review of your experience with us. I am sorry that your experience didn't quite match your expectations.We're so glad that you contacted us about the situation; it's important that we get it fixed. Please allow us make it right.
If you have already sent us an email, we should be getting back to you very soon to assist you. You can also send us a message on Facebook so we can speed up the process. Stay safe!
“I received the item broken in two separate spots. I contacted customer service and they said they would send a new one. It has now been longer than it took to get the initial one and I have yet to hear back after contacting them again about the issue. Waste of time, money and a lot of added stress.”
