Dear David,
Thank you for your review of our Gym Direct product. I am sorry to hear that you have had a poor experience with it. Our team is committed to providing quality products and we apologize for any inconvenience this has caused.
Our staff has been in contact with you so we can resolve this, please look out for an email.
Thank you for your time,
David
Thankyou for leaving us a review Robert! We really appreciate the fact that you took time out of your day to leave us a rating. We're also happy to hear you're loving your bench!
Have a great day!