Hi, thank you for your review! I'm sorry to hear about the screen being scratched during delivery.
We take pride in our customer service and are committed to resolving any issues that may arise with our products or services. If there's anything we can do to help out in this situation please let us know by emailing sales@gymdirect.com.au and we'll be happy to look into it further for you.
I also wanted to highlight how great the scanning between time & km is - it really helps us get a feel of where we're at during our workouts. Thank you again for taking the time to share your experience, if there's anything else we can do please don't hesitate to contact us :)