“I was a little sceptical buying online like I usually am. But there was no need to be! My necklace came back better than I ever thought it would have. It’s lush! I adore it so much. The quality is outstanding and my delivery came back so fast sooner than the expected date. I can’t wait to order more items in the future. Thankyou”
We're so pleased to hear that you love your piece! It was an absolute pleasure creating your unique keepsake for you and we are delighted that you had a great experience with us. We shall look forward to welcoming you back as a repeat customer in the future - Team HoH x
“Amazing! Had a super quick answer for a question I had and fast delivery. Product is so pretty I’m never disappointed and have ordered from here many times now. Thank you!”
It's lovely to know that you've had a great experience with us every time you've ordered with us. We're so pleased that we were able to create this keepsake for you and are delighted to know you love it
The best possible feedback we can receive is that you had a great experience with us and we would like to thank you for your feedback and for choosing Team HoH to create your special piece of jewellery. - Team HoH x
“The most beautiful piece I’ve ever seen!! From start to finish it was such an easy ordering process. When I asked questions they were answered very promptly. I honestly couldn’t fault the service! And the pendant is 10/10 better than I could have ever wished for.”
What wonderful feedback, thank you for taking the time to let us know. Each order is created with a lot of time and care so it's lovely to know that you adore your piece. We're so pleased to know that you had a great experience with us! - Team HoH x
“Excellent service. The prints were easy to do, the end result looks beautiful and I have a very happy Fiancée.I am so glad I chose this company, the necklace is perfect. Thank you.”
We are truly thankful for this lovely feedback, we're delighted to have been able to create this special piece for you. It's lovely to know that your Fiancée loves it! - Team HoH x
“Excellent experience from start to finish every time, between me and my partner we’ve purchased items 5 times at least! Nothing but praise… customer service has also been outstanding, swift response and extremely helpful! Can not recommend enough! Such a beautiful cherished precious piece of jewellery! Our daughter loved it for her 21st, print of her baba sis and pooch. Thank you HOH xxx”
You're very welcome, it was an absolute pleasure to be able to create such a sentimental piece for a special birthday. Your generous repeat custom is greatly appreciated and we are delighted to hear you have thoroughly enjoyed your experience with ordering from us on every occasions. Every order really is created with great care and consideration and so it really is lovely to hear this is seen by our valued customers. Thank you again for your orders and for recommending our services! - Team HoH x
“From the start I have received excellent customer service and communication from Hand on Heart Jewellery. The charm I purchased means the world to me as it has my son's prints on it, who died unexpectedly in December. The team assured me the prints I had would be fine and kept in touch when the charm was due to be despatched. The charm arrived on a beautiful necklace and was all very nicely packaged for me. The quality of the print is excellent and I will always be wearing my charm x”
This is such lovely feedback, thank you very much for letting us know. We are all very sorry to hear of your loss and we're so pleased to have been able to create a piece for you during these sad circumstances. We hope it brings you a lot of comfort. It's wonderful to hear that you've had a great experience with us, we take a lot of time and care with our pieces and service and we're glad this is valued by our customers. - Team HoH x
“The necklace ow wow is all I can say I love it,it’s so easy and very helpful if your bit confused especially when you buy another with same prints but got quick reply and was easy I have had few other things aswell from here and my also beautiful thank you”
Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and so it really is great to hear how delighted you are with our service. We're really pleased we could create another piece for you, your generous repeat custom is greatly appreciated. - Team HoH x
