Aww, this is such lovely feedback, we're so please that we could create this special piece for you! It's wonderful to know you had a great experience with us - Team HoH x
“When I first started looking into this I was worried that what was in my mind wouldn’t be what I got. I was wrong it, was that and so much more a beautiful piece of jewellery.”
Aww, this is so lovely to hear. Thank you for taking the time to let us know your feedback. We're delighted to hear that you adore your piece. Every order really is created with great care and consideration and so it really is lovely to hear this is seen by our valued customers. - Team HoH x
We're so pleased that we could create your special piece and thank you so much for your very kind words. These will be passed on to the rest of our team. - Team HoH x
“Incredible arrive, fast, friendly, I’m a repeat customer, my products are perfect and precious to me! Thanks hand on heart jewlers for creating such special things for me xx”
Thank you for your wonderful feedback. Your generous repeat custom is greatly appreciated and we are delighted to hear you have thoroughly enjoyed your experience with ordering from us on both occasions. Every order really is created with great care and consideration and so it really is lovely to hear this is seen by our valued customers - Team HoH x
“I brought the necklace for a keepsake as my son sadly lost his battle in NiCU paid for express service and the chain isn’t very nice and the heart has a scratch on the top”
Thank you for taking the time to leave your review, we really are very sorry that you are unhappy with your piece of jewellery. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and high quality products and we apologise that you feel this is not the case. We can see that you have been in contact with a member of our team regarding your order we would like to say thank you for your comments and for allowing us to rectify this issue for you as soon as possible. - Team HoH x
The best possible feedback we can receive is that you had a great experience with us and we would like to thank you for your feedback and for choosing Team HoH to create your special piece of jewellery. - Team HoH x
“I would highly recommend Hand on Heart Jewellery and would 100% use again. I had a few questions before ordering and my emails were responded to very quickly. (I added an angel wing to my hand and footprint necklace in memory of my baby boy)Love my necklace and will treasure it forever.”
Thank you for your fantastic feedback. We are so pleased to hear how delighted you are with your unique keepsakes and our service. Although it is the saddest of circumstances, we are pleased to have been able to create you an extremely precious keepsake in memory of your baby boy, which we hope will bring some comfort
