“Cannot complain about the process from start to finish as very smooth. Jewellery itself is outstanding finish, repeat customer as have two other items already. My own fault this time for not reading description but assumed this would be a larger tag for the price so was disappointed when arrived as it’s only small.”
Thank you for your feedback. We're glad to know that the process from start to finish was smooth and that you're a repeat customer. We appreciate your support. We're sorry to hear about your disappointment with the size of the tag. Our aim is to provide clear product details, and we do apologise for any confusion.We consistently review the service we can provide our customers, so we appreciate your comments. This will be passed on to our design team to review so we can continue developing the service we offer to our valued customers. - Team HoH x
We are so pleased we could create this truly special piece for you which we hope you adore and brings you some comfort by having your son close to you. Thank you for choosing us to help with this - Team HoH x