“So glad I found this company online. Lost my darling nephew and wanted to get my sister something to remember him. From start to finish Hand on Heart was easy to communicate with. The finished product is nothing short of perfect. I highly recommend them. Thank you Hands on Heart l…. :)”
You are so vert welcome, thank you for choosing us to create such a special necklace for your Sister, we hope that she loved her unique gift,Team HoH x
“The locket we ordered was beautiful and perfect. The only negative i have is that no copy of the prints were included in the box. I have ordered may times and always received a printed copy of the hand and foot prints, its a lovely keepsake to keep in babies memory box, such a shame one wasn't included this time.”
Thank you for choosing us to create this special piece for you, we are so pleased to hear how happy you are with your locket. We can see that you have ordered one of our engraved pieces which do not come with a print card as standard, these are offered with the imprinted range of jewellery, we are sorry if this was not clear at the time of ordering. Please do let us know if we can be of any further help at all,Team HoH x
“I was over the moon with this necklace when it arrived, capturing my sons hand and foot print from when he was born was special. However after a year, the silver had rusted. This was never worn in water at all, none of my jewellery is to avoid this happening. So unfortunately it's now unwearable. But the speed of delivery and ease of ordering was fab.”
Thank you for taking the time to contact us with your feedback, we are sorry to hear that your necklace is not looking its best and would love to help!It does sound like your special necklace has begun to tarnish, as it is created from sterling silver it is not possible for the piece to rust, but tarnish does cause a similar type of discolouration. Thankfully, tarnish is a natural chemical reaction with sterling silver and is very easily fixed :) If you would please be able to contact our team on studio@handonheartjewellery.co.uk with a photo of your necklace, a member of our team would love to look into this further for you,Thank you in advance, Team HoH x
“I received my items that I ordered from you guys! I'm absolutely over the moon with them both.. I'm so glad I came across your page and placed an order.... As my first little bundle of joy during lockdown just 4 months ago...With eveything being shut , I was worried I'd never have a little keepsake .. Thanks to you guys I now have something to keep of my little boy's hand an foot ..”
You are so very welcome, thank you for choosing us to create your jewellery. We are so pleased that we were able to help you create such special keepsakes with your Son's prints during this strange time >3Team HoH x
“Absolutely thrilled to bits with my heart pendant showing my granddaughter's footprints on the front and their names on the back. The support and advice from Hand on Heart was brilliant! And within weeks my necklace arrived. Thank you so much for all your help and patience. Just waiting to see my girls now so I can put a piece of their hair in my pendant. Again, thank you so much for everything. I know where to comed now next for a bracelet. Kind regards, Sue Yarker, SALE, Cheshire.”
