“Beautiful locket and customer service was excellent!! Would definitely buy from them again. Package of items is fantastic and a card showing who made it just make them more personal.”
As with any business like ours, the greatest advertising we can have is word of mouth from satisfied customers and we would like to thank you sincerely for this lovely feedback! Team HoH x
“Wonderfully made locket and means so much to the family members I have given them to. Thank you hand on heart for the quick and easy handling of my orders and always keeping me informed how long the item will take.”
“The staff were really helpful, the printing kit came quickly and was easy to use, instructions were clear and easy to follow, I ordered this for my girlfriends birthday and didn’t think it would arrive on time but it did which made me really happy, the quality of the locket/chain and engraving are excellent and I will recommend this company to everyone, on a side not the package came in discreet packaging and my girlfriend had no idea. Happy man”
It was an absolute pleasure creating your unique keepsake for you and we are so pleased to hear how delighted you are with your special HoH piece and our service! We hope that your girlfriend had a lovely birthday :) Team HoH x
“Purchased a locket with personalised hand and footprint as a gift; from order to delivery the service was exceptional. I was kept informed of the process and expected time frames throughout (which were not only met but exceeded) Quality product with so much sentiment, complimented by the beautiful gift packaging and information on the designer and design process. Would not hesitate to recommend and will definitely be purchasing other items”
Thank you for this excellent feedback. It is wonderful to hear from a valued customer how pleased you were with our customer service, it really is a pleasure creating such special pieces of jewellery :)Kind regards, Team HoH
“I found the whole process from ordering the locket, receiving the print kit and uploading the prints very easy and straightforward. On arrival of the necklace and keyring that I had ordered I was really impressed with the end result and think the engraving is lovely. It is definitely a piece of jewellery I will treasure! However, in my opinion, a template for the locket would be handy as fitting a picture into it has been very difficult, especially with the heart shape. Maybe it is something that could be done in the studio so the lockets come complete with photographs in them as surely photos could be uploaded the same way as the handprints?Overall I'm very pleased but could have done without the trickiness of trying to get a photo the correct size to fit into the locket myself :)”
Thank you so much for taking the time to write to us with this lovely feedback, we are delighted to hear how pleased you are with the service you received from our team and your special locket. We are sorry that you struggled to insert the photograph into your locket and will certainly pass your feedback on to our team for future consideration,Please do let us know if we can be of any further help, Team HoH x
“This is the third time I have brought from this company, the items are always perfect and beautiful and amazing quality for an amazing price and the customer service is definitely a 5* thank you so much for the on going amazing products and service highly recommend :)”
