“Having used Hand on Heart before following the lost of our elderly and very special cat. We didn't think twice about approaching them under the sad circumstances of losing one of our younger fur babies very suddenly to an aggressive tumour. Our request was handled with kindness and communication throughout the order and creation process was excellent. Thank you so much for bring us some reassurance at such a sad time.”
Thank you for your wonderful feedback. Your generous repeat custom is greatly appreciated and we are delighted to hear you have thoroughly enjoyed your experience when ordering from us on every occasion. Although it is the saddest of circumstances, we are pleased to have been able to create you an extremely precious keepsake in memory of your fur baby, which we hope will bring some comfort following your loss
“I have ordered numerous times from hand on heart and have always been extremely pleased with my purchases. The whole experience from start to finish is amazing, easy to do and always great customer service also great value for money and beautiful packaging Thankyou x”
Thank you for your wonderful feedback. Your generous repeat custom is greatly appreciated and we are delighted to hear you have thoroughly enjoyed your experience with ordering from us on every occasion. Every order really is created with great care and consideration and so it really is lovely to hear this is seen by our valued customers. - Team HoH x
“Hand on Heart were excellent from start to finish. I know as grieving following the loss of my dog and they helped me arrange the perfect piece to remember him by. I am very grateful and would have no hesitation in recommending them.”
We're so pleased you chose us to create such a very special piece of jewellery. It was a pleasure to create something which means so much and we are all delighted to hear how happy you are with your unique keepsake. Although in the saddest of circumstances, we hope that this jewellery brings some comfort
“This was the perfect keepsake gift for my mum who’s beloved dog had recently passed. I was worried that the prints I had taken weren’t going to be good enough to use, but the Hand on Heart team were so helpful and quick to respond to my questions and the print on the necklace turned out perfectly. Thank you ❤️”
We're so please we were able to create a gift for your mum! We're delighted to hear that she loves it and you had an excellent experience ordering from us. Every order really is created with great care and consideration. Thank you for taking the time to leave us this feedback - Team HoH x
“Helpful & friendly customer services, & kept me informed about my order.Small delicate locket on a nice chain & beautifully engraved- love wearing it!”
Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and so it really is great to hear how delighted you are with our service and your special locket.Team HoH x
“Brilliant, really helpful as I was unable to get an actual pawprint from my cat we used a clear photograph of her pawprint instead before she passed away last week as we knew the end was near. Beautiful handcrafted jewellery.”
Thank you so much for taking the time to leave this lovely feedback, we are so very sorry for your loss but are honoured to have been able to create a special piece in memory of her
“I found this service 5 star from start to finish.I spoke to someone online straight away and they where very helpful.I bought this necklace for my mum her little dog of 16 years died and this necklace giving her comfort. I will definitely be ordering again.Thank you”
