“I recently ordered a charm as a gift for my mum. The charm was engraved with my late Dad’s name and handprint and is just perfect. The service is quick and the quality of the charm is outstanding. Even the packaging looks classy. Thank you so much for keeping such a special memory alive, I wouldn’t hesitate to recommend you”
You are so very welcome, thank you for taking the time to write to us with such lovely feedback. Every order really is created with great care and consideration and so it really is lovely to hear this is seen by our valued customers.Kind Regards, Team HoH x
“I love the charm, I’ve ordered two, hand print and footprint, however the prints feel like they’re printed on rather than engraved “in”. Wore it for a day and one of the print already has a graze right across it :( wondering how long it will last.. shame the other charm design wasn’t available then. Otherwise I would have got that one instead.”
Thank you for taking the time to contact us with your feedback, we are so sorry to hear that you are not 100% happy with your special charm bead.We can see from your order that you have chosen our engraved design, featuring the prints etching into the surface of the silver, which is recommended for occasional wear to keep it looking its very best for as long as possible. You can see our full range of beads, including our imprinted design, on our website :)Kind Regards, Team HoH x
Thank you for the great feedback. We are delighted to hear how happy you are with your unique keepsake and our customer service.Kind regards, Team HoH x
“This is the 2nd time I have used hand on heart to buy a gift. Every time I have been really happy with my purchase. It was really easy to do and arrived quickly.”
Thank you for your wonderful feedback. Your generous repeat custom is greatly appreciated and we are delighted to hear you have thoroughly enjoyed your experience with ordering from us on both occasions. Every order really is created with great care and consideration and so it really is lovely to hear this is seen by our valued customers. Thank you again for your orders and for recommending our services
Thank you :) Every order really is created with great care and consideration and so it really is lovely to hear this is seen by our valued customers. Kind Regards, Team HoH x
“The item is amazing and next June am on holiday in Keswick so am going to visit the company to see what other items they have and possibly purchase something else.”
It was an absolute pleasure creating your unique keepsake for you and we are so pleased to hear how delighted you are with your special HoH piece and our service!Kind Regards, Team HoH x
