It's lovely to know that you're happy with the finish on the charm, however we are very sorry to hear you're disappointed in the size of this charm bead. We would never wish for any of our customers to feel dissatisfied so we do try to ensure our product descriptions are thoroughly detailed, including measurements of each item so you can see this before purchasing. If we can help at all further please don't hesitate to contact us - Team HoH x
Thank you for your wonderful feedback. Your generous repeat custom is greatly appreciated and we are delighted to hear you have thoroughly enjoyed your experience with ordering from us on every occasion - Team HoH x
Thank you for choosing us to create such a very special piece of jewellery. It was a pleasure to create something which means so much in memory of your dog and we are all delighted to hear how happy you are with your unique keepsake - Team HoH x
“This is the 6th piece of jewellery I have ordered from Hand on Heart and it's as beautiful as the first. We tragically lost our pup a few weeks ago and the pawprint on the pieces we purchased are just amazing and will be treasured always.”
Thank you for your wonderful feedback. Your generous repeat custom is greatly appreciated and we are delighted to hear you have thoroughly enjoyed your experience with ordering from us on every occasion. Every order really is created with great care and consideration and so it really is lovely to hear this is seen by our valued customers. We hope that this keepsake brings you comfort during this difficult time
