“After losing our dog who was a huge part of our family I found this lovely website. After speaking on the phone to such a kind person through my tears, we had the most amazing keepsake charm. Thank you Hand on Heart for a special bespoke and cherished item of jewelry! We have a new member of our family, a puppy! We have had a paw print charm of her done by hand on heart too, and yes, the paw prints are different! Thank you so much for providing a brilliant and caring service! Xx”
You are so very welcome, we you like to thank you for choosing us to create both of your unique, special paw print charm beads. Here at Hand on Heart, customer service is of the utmost importance to us and we are so pleased to hear how happy you were with our service and products.Team HoH x
“My second charm from Hand on Heart to replace a lost bracelet. So beautiful and special to have my dogs paw print with me at all times. What a wonderful job they do. Thank you so much.”
“Fantastic customer service, I missed my order date due to ill health, they were more than accommodating and had no problem sending my charm out at a later date.The charm exceeded my expectations, absolutely stunning and a lovely keepsake of our much loved family pet.”
Thank you so much, the best possible feedback we can receive is that you had a great experience with us and we would like to thank you for your feedback and for choosing Team HoH to create your special piece of jewellery.Team HOH x
“When our precious cat recently passed away, I thought this was a beautiful idea. The service was excellent, I contacted first so the photo of his paw print could be checked and I had a very quick response. The jewellery came quicker than expected with regular updates. It was safely and securely packaged. It perfectly fitted my pandora bracelet. It is just perfect, thank you. I also purchased a locket which was equally beautiful. I would definitely recommend.”
Thank you for choosing us to create such a very special piece of jewellery. It was a pleasure to create something which means so much and we are all delighted to hear how happy you are with your unique keepsake. Although in the saddest of circumstances, we hope that this jewellery brings some comfort.Team HoH x
