“Hand on Heart online chat ladies were absolutely fantastic. I was very emotional as this was a paw print of my dear old girl who had just passed at the grand age of 16 years. The ladies made sure the kit was delivered next day to me, enabling me to take my girl’s paw prints before I took her to the pet cremation place… Everything was online and so simple and my beautiful bead delivered far sooner than I had expected. I’d certainly recommend HonH based on my experience.”
Such lovely feedback, we really appreciate the time you've taken to let us know. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and high-quality products and so it really is wonderful to hear how delighted you are with your experience. Although it is the saddest of circumstances, we are pleased to have been able to create you an extremely precious keepsake, which we hope will bring some comfort following your loss
“After losing our dog who was a huge part of our family I found this lovely website. After speaking on the phone to such a kind person through my tears, we had the most amazing keepsake charm. Thank you Hand on Heart for a special bespoke and cherished item of jewelry! We have a new member of our family, a puppy! We have had a paw print charm of her done by hand on heart too, and yes, the paw prints are different! Thank you so much for providing a brilliant and caring service! Xx”
You are so very welcome, we you like to thank you for choosing us to create both of your unique, special paw print charm beads. Here at Hand on Heart, customer service is of the utmost importance to us and we are so pleased to hear how happy you were with our service and products.Team HoH x
“My second charm from Hand on Heart to replace a lost bracelet. So beautiful and special to have my dogs paw print with me at all times. What a wonderful job they do. Thank you so much.”
“Fantastic customer service, I missed my order date due to ill health, they were more than accommodating and had no problem sending my charm out at a later date.The charm exceeded my expectations, absolutely stunning and a lovely keepsake of our much loved family pet.”
Thank you so much, the best possible feedback we can receive is that you had a great experience with us and we would like to thank you for your feedback and for choosing Team HoH to create your special piece of jewellery.Team HOH x
