Thank you for taking the time to write to us with your feedback, we are so sorry that you luxury gift bag was missing from your order!I have spoken to our customer service team and I am happy to confirm that your gift bag will be dispatched this afternoon on a DPD Next Day Service so that it should arrive with you tomorrow.Please accept my sincere apologies for any inconvenience caused by this and do let me know if you have any further questions on studio@handonheartjewellery.co.ukKind Regards,Lucy HoH x
“I contacted the ladies at hand on heart last minuet for a gift for my mam’s 50th. The service I received was brilliant, the lady who I dealt with did everything possible to ensure my item was made & delivered in time for my Mam’s special day. She absolutely loved her personalised key ring, amazing quality! Would highly recommend”
Thank you so much! We are so glad that we were able to help get your Mam's unique present to her in time and it's lovely to hear how happy she is with her key ring.The greatest advertising we can have is word of mouth from satisfied customers and we cannot thank you enough for recommending our services.Kind Regards,Team HoH x
“From start to finish this was a high end experience and top quality product - I needed something a little bit bespoke-?no problem? came the answer back. The attention to detail I was blown away by and was kept informed just as they said every step of the way - service like it used to be!”
Thank you so much for taking the time to leave this lovely feedback, It was an absolute pleasure creating your unique keepsake for you and we are so pleased to hear how delighted you are with your special HoH piece and our serviceKind Regards,Team HoH x
