“Happy with the quality but as its a keyring likely to scratch against the keys but still delighted with it. Had to wait a while but was informed of the delivery date but a lovely thing to have to remind me of my Mum.”
Thank you for taking the time to leave your feedback, we really appreciate it. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and high quality products so it's lovely to hear that you love your piece, we hope it brings you a lot of comfort
“Great customer service! Very helpful with lots questions answered. The gift was for my Mums birthday. I requested the engraving to be of my Nans handwriting. My Mum loves it!”
We pride ourselves on giving our customers the best possible service so we're delighted that you are happy with your experience with us and to hear your mum loves it. Thank you so much for sharing this. - Team HOH x
“Really helpful customer services and quick delivery although I feel the cost of express delivery is high.The key ring was stunning excellent quality and my mum loved it ! Thank you ☺️”
It was an absolute pleasure creating your unique keepsake and we are so pleased to hear how delighted you are with your special HoH piece and our service. Thank you for your feedback, this will get passed onto our management team, we really appreciate it. - Team HoH x
Thank you for taking the time to contact us with your feedback, we are sorry to hear that your keyring has not yet arrived. According to the available tracking information, it looks as though there has been some delays at the delivery depot and we would advise contacting the courier service for further updates. If you would like to discuss this with our customer service team, please do not hesitate to get in touch on studio@handonheartjewellery.co.uk,Team HoH x
“My key ring is beautiful, makes me feel very close to my husband who sadly died earlier this year, it is solid so if I feel it in my pocket it gives me comfort, having his message on it makes it very special, thank you.The site is easy to use and delivery in good time”
“I had ordered two different key rings and sent an email as to which message had to each one . However the wrong messages were put on the wrong styles but were immediately sorted and new ones sent out correct . Excellent serves”
Thank you for taking the time to leave your feedback, we are so sorry that your order was incorrect initially but would like to thank you for allowing us to rectify this quickly.Team HoH x
