“I found it easy to order and send photos of what I wanted to Hand on Heart. I was kept informed of the progress of my order and it arrived on time and beautifully packaged. I was delighted to find a small UK business to support and will order from them again in the future.”
Thank you for your kind words! We're delighted to hear that you had a seamless experience with us and that you're pleased with your order. It means a lot to us that you chose to support our small business. We look forward to creating something special for you again in the future! – Team HoH
“Stunning necklace and presented in beautiful gift boxes. We received the items before the estimated delivery date. Very impressed with the service which I cannot fault. Will definitely order more in the future. X”
We're thrilled to hear that you found the necklace stunning and that it arrived before the estimated delivery date! Ensuring that our items are presented beautifully and that our service exceeds expectations is important to us. Thank you immensely for your kind words and for considering us for future orders - Team HoH x
“Very helpful and professional, love my necklace always have a piece of mum with me now Thank you so much it was packaged beautifully too. Would highly recommend.”
Thank you for your kind words! We're thrilled to hear that you love your necklace and that it brings you comfort to have a piece of your mum with you. Ensuring that our customers receive not only beautiful jewellery but also a meaningful experience is always our priority - Team HoH x
“I recently purchased two Lock Heart Handwriting necklaces, with my Dad,s handwriting, Thanks so much I love them, one is for my sister for her 60th birthday. Thanks for your help in uploading the writing. would certainly recommend this company. Teresa”
Thank you so much for sharing your experience with us, Teresa! We're delighted to hear that you love the Lock Heart Handwriting necklaces with your Dad's handwriting. It was our pleasure to assist you with uploading the writing, and we're thrilled that you're satisfied with the outcome. Your recommendation means a lot to us, and we truly appreciate your support - Team HoH x
“Packaging is amazing. I love it a great size chain length spot on. Just a wee query. I never want to take it of, so dissappointed that I have to when showering, washing.”
Thank you for your kind words about our packaging and your overall satisfaction with the necklace. We're thrilled that you love it and that it's the perfect size for you. Regarding your query, we recommend removing the necklace when showering or washing to ensure its longevity and to prevent any damage that exposure to water, soap, or other chemicals may cause. We understand that it's a piece of great sentimental value, and we want it to stay beautiful for you for a long time. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to help! - Team HoH x
We want to extend our heartfelt thanks for your wonderful review! We're delighted that you found the quality of your keepsake to be excellent and that it exceeded your expectations - Team HoH x
We're delighted to hear that you're so pleased with the pendant featuring your dad's writing. It's wonderful to know that the result exceeded your expectations and holds such significance for you. Thank you for allowing us to be a part of creating something so meaningful - Team HoH x
