“I contacted this company through their Instagram account to query about getting the engraved necklace done for my mum. Charlotte was the lady who I spoke to and who was phenomenal in organising the design and making sure I loved the product before submitting it for production. She was so so good and made the process super easy! The product itself is gorgeous, I have it to my mum as a surprise to honour her mum and dad and she absolutely loves it. Would highly recommend xx”
Thank you for sharing your experience with us. We're delighted to hear that Charlotte provided you with exceptional service and made the process easy for you. It's wonderful that you were able to surprise your mum with a meaningful and beautiful necklace to honour her parents. Your recommendation truly means a lot to us - Team HoH x
“I would highly recommend hand on heart . From start to finish the 5Star service. When I opened up my pendant I was overwhelmed it's absolutely perfect and can't thank you enough X”
Thank you for your recommendation. We're delighted that you found our service to be 5-star and that the pendant exceeded your expectations. Your happiness with the result means a lot to us - Team HoH x
We're delighted to hear that you found our service and products excellent. It's wonderful to know that your daughter and niece loved their items. Thank you for choosing us and for your kind feedback. If you ever need anything else or have more to share, please don't hesitate to reach out. Your satisfaction means a lot to us! - Team HoH x
“Felt safe that you would do a great job because I have bought from you before but I saddly and suddenly lost my husband in February and having his handwriting on a heart was so comforting, I’m impatient so paid extra for quick delivery and wasn’t disappointed. Thank you so much ❤️”
Thank you for your wonderful feedback. We're so sorry to hear about your loss. Your generous repeat custom is greatly appreciated and we are so proud to have been able to create another piece for you. Every order really is created with great care and consideration and so it really is lovely to hear this is seen by our valued customers. Thank you again for your orders and we hope this piece brings you some comfort - Team HoH x
“I am really happy with my necklace and Chloe did a wonderful job creating it. It’s a beautiful memorial to my dad who passed away a couple of months ago.I would highly recommend this company to others.My necklace/pendant arrived in a beautiful gift box alongside a gift bag for if I’d ordered it as a present for another. I couldn’t be happier with the result.Thank you to Hand on Heart.”
Thank you very much for your kind words, it's wonderful to know you adore your special piece. This will be shared with the rest of our team. Every order really is created with great care and consideration and so it really is lovely to hear this is seen by our valued customers - Team HoH x
“Amazing. This was actually a replacement order as unfortunately the original was lost. It had writing on it of a family member that unfortunately passed so it meant a lot to replace it. The service I received from the first message to the end product was amazing. The original prints were found quickly and efficiently and I would definitely recommend to any family member or friend.”
Aww, thank you for your kind words. We're so pleased to hear you're happy with your replacement piece and the service you received. Thank you for coming back to us with this so we could resolve this. As with any business like ours, the greatest advertising we can have is word of mouth from satisfied customers and we cannot thank you enough for recommending our services - Team HoH x
“I don’t always do reviews but this deserves it! Purchased 2 necklaces and there amazing looks just like my Mums written on them. So special and something to treasure forever. A huge thank you to all.”
We really appreciate you taking the time to leave us your feedback, it's amazing to know you've had a great experience with us. We're delighted to know you adore your two necklaces, they were a pleasure to create for you and we hope it brings some comfort - Team HoH x
