“Lovely piece however slightly disappointed with the binding of it together as some bit is a bit black and chain is quite difficult to get on but otherwise lovely”
Thank you for taking the time to contact us with this feedback, we are so sorry to hear that you are not 100% happy with your special necklace, if you would like to discuss this further with our friendly customer service team you can contact them on studio@handonheartjewellery.co.uk.Kind Regards, Team HoH x
“I recieved my necklace beautifully packaged and i can honestly say it is perfect. I feel like ive gotten some comfort from wearing it and it has helped me come to terms with losing my grandad. The overall service from hand on heart was great and i could fault it at all. Thank you”
“The customer care team are so so helpful, I ordered 2 memorial fingerprint necklaces as a surprise for my mother & auntie as they lost both their parents 9 weeks apart. There wasn’t anything that was too much to ask. The necklaces arrived within a few weeks, they were packed and boxed beautifully. The money is definitely worth paying! These necklaces will always be the most precious gift, they really are beautiful and are made so well. There’s so much attention to detail in each order. I would 100% recommend and will be ordering again.”
Thank you so much for your extremely kind feedback. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and high-quality products and so it really is wonderful to hear how delighted you are with our service. Although it is the saddest of circumstances, we are pleased to have been able to create you these extremely precious keepsakes, which we hope will bring some comfort following your loss
“Losing my best friend suddenly was very hard, so to have a little part of her is special. The service was easy to use and they kept in touch with emails all the way. My necklace even came earlier than they said. They have done an amazing job, so pleased. Thank you so much”
Thank you for your extremely kind feedback. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and high-quality products and so it really is wonderful to hear how delighted you are with our service. Although it is the saddest of circumstances, we are pleased to have been able to create you an extremely precious keepsake in memory of your best friend, which we hope will bring some comfort following your loss
“I cannot thank everyone enough. From asking Steels to take the finger print for me and the fact that I had time to get my head around loosening my mum I could order my beautiful heart necklace with my mums finger print which I will treasure some much. From start to finish was amazing”
You are more than welcome.Thank you for your extremely kind feedback. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and high-quality products and so it really is wonderful to hear how delighted you are with the services which were offered. Although it is the saddest of circumstances, we are pleased to have been able to create you an extremely precious keepsake in memory of your mum, which we hope will bring some comfort following your loss
“I absolutely love my memorial necklace,, after losing my mum so very suddenly in march it was all too much too take and to have a little piece of her I can now carry with me forever means so much it is beyond words to me. Thank you. A really lovely company and staff are fantastic with any queries.”
You are very welcome, we would like to thank you for your extremely kind feedback.Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and high-quality products and so it really is wonderful to hear how delighted you are with our service. Although it is the saddest of circumstances, we are pleased to have been able to create you an extremely precious keepsake in memory of your Mum, which we hope will bring some comfort following your loss
