“The experience of using Hand on Heart Jewellery has been outstanding. The process of ordering was simple and very straightforward (especially uploading my own prints). The pendant arrived promptly and beautifully packaged. The detail and finish of the jewellery is really superb. But most of all the customer service was exceptional, friendly and quick and very helpful. I had to order a secondary, bigger, necklace and the customer service went above and beyond to help me. Since this is an item to remember the most important person I have ever known, someone I will love for my whole life and miss every day, the experience of using Hand on Heart Jewellery has been phenomenal and has been a big comfort in my time of grief.”
Thank you so much for your heartfelt review. We are deeply touched to hear how much your experience with Hand on Heart Jewellery has meant to you, especially during such a difficult time. It's wonderful to know that you found our ordering process simple and straightforward and that the quality and packaging of the pendant met your expectations.Your kind words about our customer service team mean a lot to us, and we're glad we could assist you in finding the perfect piece. We hope your jewellery continues to bring you comfort and keep the memory of your loved one close - Team HoH x
“My daughter loved this. Her deceased Dad’s fingerprint and his handwriting on the back. It was an emotional gift and she treasures it. This was beautifully presented. I can’t thank you enough.”
Thank you for taking the time to share such a touching and heartfelt experience. We're honoured to have played a part in creating a meaningful and emotional gift for your daughter. The combination of her dad's fingerprint and handwriting on the necklace adds a personal and cherished touch - Team HoH x
“From first enquiring about the fingerprint necklace the service and assistance was second to none. The actual necklace was of the highest quality and beautiful. I can not praise the staff or the necklace enough. EXCELLENCE AT IT'S BEST. Thank you very very much. Kindest Regards Samuel Tait”
You are very welcome, thank you for choosing Hand on Heart to create your unique necklace and for your amazing feedback!Every order really is created with great care and consideration and so it really is lovely to hear this is seen by our valued customers. Kind Regards,Team HoH x
