“Exceptional especially as it’s something so dear to you, have not worked with anyone/ company in recent years where it works without challenges!! Keep doing what you’re doing, will make so many people happy! ⭐️ ⭐️⭐️⭐️⭐️”
Thank you so much for your kind words! We're thrilled to hear that your experience with us was exceptional, especially given the significance of your piece. It means a lot to us to know that we could provide a smooth and positive experience during such a meaningful time. Your feedback inspires us to continue our work with the utmost care and dedication. We appreciate your support and look forward to bringing happiness to many more people - Team HoH x
Thank you for your heartfelt message. We're glad to hear that the ordering process was easy and that you are pleased with your keepsake. It’s truly an honour to create something so meaningful for you so you can keep your Mum close by - Team HoH x
“The customer service was exceptional. I received the keyring in the time indicated, and was so pleased with the final product. Quality and presentation was amazing. Very happy to recommend”
Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our customer service exceptional and that you were pleased with the quality and presentation of the keyring. Your recommendation means a lot to us - Team HoH x
“I was really pleased with the quick response to all my questions on emails, very quick service and the quality of the keyring is excellent a very special and treasured gift”
The best possible feedback we can receive is that you had a great experience with us and we would like to thank you for your feedback and for choosing us to create your special piece of jewellery - Team HoH x
“My fingerprint keyring is gorgeous, the craftsmanship is beautifully done but I was expecting it to be fingerprint sized, I know I should have read the description better, it does give sizes but I did just think it would naturally be that I could put my finger in the print and I would be with my husband, especially for the price, it is very expensive for such a tiny keyring, so as beautiful as it is I am so disappointed it wasn’t what I thought it would be.”
Thank you for taking the time to write to us with your feedback which is very much appreciated and will be passed on to our design team. We are so sorry that your key ring is not as you expected, we do try to clearly list all product details to avoid any disappointment. When creating these special memorial pieces our team do try to use the full fingerprint to keep it as close to the true print as possible but we do need to size the print down slightly to fit onto each piece. It is lovely to hear how pleased you are with the craftsmanship of this unique piece.Of course, if you do wish to discuss your order any further please do not hesitate to contact our team on studio@handonheartjewellery.co.uk.Kind Regards, Team HoH x
