“The actual disc, the engraving of fingerprint and mum's writing was perfect. Can't fault that bit. I did feel the chain was a bit fine and very short. Barely went around my wrist. I was offered the opportunity contact HoH but I feel I want a more substantial chain, especially as I have baby grandsons who like shiny things”
Thank you for taking the time to share your comments. We're delighted to hear that you are happy with the charm. It was a pleasure to create a very sentimental piece for you. We are however sorry to hear that you are disappointed with the chain and size of the bracelet. We do try to ensure our product descriptions are thoroughly detailed, including measurements of each item and lifestyle images of our designs are provided to ensure our customers are aware of the design they are purchasing before placing an order to prevent any disappointment. If you would like to discuss this further, please do not hesitate to contact us at studio@handonheartjewellery.co.uk. - Team HoH x
“I had a bracelet made with my dad's handwriting on one side and fingerprint on the other. He passed away recently and this is one way to keep him with me all the time. I absolutely love it, what a beautiful idea. Worth every penny. Thank you”
You are so very welcome, thank you for choosing us to create such a very special bracelet in loving memory of your Dad. It was a pleasure to create something which means so much and we are all delighted to hear how happy you are with your unique keepsake. Although in the saddest of circumstances, we hope that this jewellery brings some comfort. Team HoH x
“I am absolutely thrilled with my bracelet. I had my Mums writing engraved on the back. She is always with me when I wear it. Your customer service is excellent. Thank you HOH x”
Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and so it really is great to hear how delighted you are with our service and your unique, bespoke bracelet :) Team HoH x
“I couldn't be happier with this bracelet - it is absolutely stunning and the picture on the website doesn't do it justice. My gran passed away earlier this year and I feel like I have a part of her with me whenever I wear it. The fingerprint has come out so much better than I could’ve hope for; the design team have done an outstanding job.The customer service of Hand on Heart is second-to-none – always so helpful whenever I emailed and prompt replies. It made the whole process a pleasure. I can't thank the HoH team enough for making such a special and treasured piece of jewellery. I'm recommending you to everyone!”
Thank you so much for your kind feedback. Every order really is created with great care and consideration and so it really is lovely to hear this is seen by our valued customers.Kind Regards, Team HoH x
