“Such a lovely company. I received the kit really quickly after ordering it and it’s so easy to use. Very clear instructions and the instructions for after doing the ink paw print was fab too. Would definitely use this company again, thank you so much”
Thank you so much for your lovely review! We're thrilled to hear that you found the kit easy to use and that the instructions were clear. Your kind words truly warm our hearts, and we're so grateful for your support - Team HoH x
“My dog was poorly so I wanted to get some prints done. Bought 3 kits incase I screwed up. Expected delivery was Tuesday but they arrived early on the Saturday. Which was good timing because my dog unfortunately passed on Sunday. I now have some beautiful paw and nose prints to remember him by and will be looking into getting jewellery made soon”
We're so sorry to hear about your dog's passing. It's heartwarming to know that you were able to capture those precious prints in time. We're honoured we could help with this. Whenever you're ready to create a piece of jewellery, we're here to help. If there's anything else we can do for you during this time, please feel free to reach out - Team HoH x
We're thrilled to hear that you had a first-class experience with us! Providing exceptional service and support to our customers is our top priority, and we're delighted that our team was able to assist you promptly and effectively. Your kind words mean a lot to us - Team HoH x
Thank you for your continued support! We're delighted to hear that you find our service efficient. It's wonderful to know that you've had a positive experience with these kits and even purchased one for a friend. If you ever have any questions or need further assistance, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again in the future - Team HoH x
“I brought a couple of pieces of jewellery for my kids to give to my wife. As we had years ago done hand & footprints for the kids we wanted to do our dogs paw print. This proved no where as simple as when we did the babies! I needed to order a further paw print kit but still our dog would not play ball. I contacted customer service, and they suggested if I could get a good photo of a paw that their design team could work with that. Amazing service and customer focus.”
Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and so it really is great to hear how delighted you are with our service. Thank you for this lovely feedback,Team HoH x
“It was a gift for a friend as I had been given one when I lost my beautiful cat, and was able to have her paw put on a Necklace, which I have worn every day since …. They are a beautiful gift for anyone who wishes to keep a keep sale of their loved ones”
