“It was a smooth process from ordering to receipt of the necklace which arrived earlier than expected. The handwriting was perfect and the locket was actually even prettier than the picture. It’s alot more petite and overall lovely quality. Packaging was so thoughtful and tasteful with a little card with the name of the jeweller who made it. Necklace itself was in a beautiful velvet box. I couldn’t be happier. This was a keepsake for my daughter who has lost her grandad. Thank you so much.”
Thank you for sharing your wonderful experience with us. We're truly touched by your kind words and delighted to hear that your entire journey, from ordering to receiving the necklace, went smoothly. Your appreciation for our packaging means a lot to us. We believe that the presentation of your keepsake should be as special as the piece itself. It's lovely to hear that you couldn't be happier with the outcome.We understand the significance of this necklace as a keepsake for your daughter, and we hope it brings her comfort and cherished memories of her grandad.Team HoH x
“We lost our dad very suddenly and I needed something that would hold him close to me forever with the personal touch of his writing from my birthday card it just makes it even more personal and special. I cannot fault your service or the necklace. It was easy to order but personal with the way you communicated with me and sent my beautiful locket and my dads handwriting on the print out. I went with the fast tracked delivery service you offer and it only took a few days to arrive with updates at every step. Thank you so very much, Abby.”
We are deeply sorry for your loss, and we thank you for entrusting us with the creation of such a special keepsake in memory of your dad. Your kind words warm our hearts, and we're truly grateful for your feedback. It's wonderful to know that the necklace with your dad's handwriting brings you comfort and keeps him close to your heart - Team HoH x
“Absolutely over the moon when this arrived I couldn’t of asked for more.. Having lost our beloved Nan in January 2023 I knew I wanted to keep some ashes & it was a friend what told me about this company so decided to get a piece of jewellery for her ashes & even had Nan in her handwriting on it. Now I feel she’s close to me every day.. I can’t thank the company enough it’s beautiful xx”
Thank you for your extremely kind feedback. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and high-quality products and so it really is wonderful to hear how delighted you are with our service. Although it is the saddest of circumstances, we are pleased to have been able to create you an extremely precious keepsake in memory of your Nan, which we hope will bring some comfort following your loss - Team HoH x
“Arrived last week and made me cry when I saw it. The hand writing was exactly the same and felt so emotional seeing it. Was worried how it would look but I'm so happy with it and so thankful it's as beautiful as it is, will always be able to have my nan close to me with the ashes locket.”
Thank you for your extremely kind feedback. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and high-quality products and so it really is wonderful to hear how delighted you are with our service. Although it is the saddest of circumstances, we are pleased to have been able to create you an extremely precious keepsake in memory of your Nan, which we hope will bring some comfort following your loss - Team HoH x
“Such a positive experience from start to finish, with regular contact about my order and dispatch. Completed own away by how beautiful and prefect the necklace is. Thank you so much!”
The best possible feedback we can receive is that you had a great experience with us and we would like to thank you for your feedback and for choosing Team HoH to create your special piece of jewellery - Team HoH x
