Thank you for your wonderful feedback! We're delighted to hear that you found the ordering process easy and appreciated the quick turnaround. It's especially heartening to know that the locket exceeded your expectations and is considered stunning - Team HoH x
“I recently bought a necklace for a loved one the presentation was fantastic the necklace is breathtaking and it was delivered swiftly would definitely order from there again if needed”
Thank you so much for your kind words and for choosing our jewellery for your loved one. We're thrilled to hear that the presentation met your expectations and that the necklace took your breath away. It's heartening to know that our efforts in creating a memorable experience, from the packaging to the product itself, have made a positive impact. We truly appreciate your feedback and the vote of confidence in considering us for future orders - Team HoH x
“I bought this to add my daughters ashes so I could hold her with me. I absolutely love it and I couldn’t have wished for a better necklace, it has my daughters footprint on aswell as her name and date of birth.I’m not sure if I’m able to shower with it on or whether I need to take it off every time ? If someone could confirm this, that would be great.”
Thank you for choosing Hand on Heart Jewellery and for sharing your heartfelt experience with us. We understand the significance of the necklace with your daughter's ashes, and we're honored to have played a part in creating this meaningful piece for you.Regarding your question about showering with the necklace, we recommend removing it before showering to ensure its longevity. While our jewellery is made with care and quality, avoiding prolonged exposure to water and chemicals can help preserve its beauty over time.If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out - Team HoH x
We greatly appreciate your recommendation and positive feedback! It's wonderful to hear that you found the ordering process easy and received your necklace promptly - Team HoH x
Thank you for your feedback, we're very sorry to hear this. After looking at our system we can see that your order has been fulfilled and delivered. If this isn't the case, please could you reach out to us at; studio@handonheartjewellery.co.uk and our team can look into this further for you - Team HoH x
Thank you for your kind words and for recommending our necklace. We're delighted to hear that you're pleased with your purchase, and we hope that it brings you comfort and serves as a beautiful reminder of your loved one - Team HoH x
