“The necklace is absolutely beautiful and exactly what I wanted to remember my baby boy. The ordering process was easy as was uploading my son’s handprint. Delivery was very quick and the necklace came with helpful care instructions. Many thanks to Jess who made my necklace, I will cherish it forever.”
Thank you so much for your heartfelt feedback. We're deeply touched to know that the necklace has brought you comfort and serves as a beautiful remembrance of your baby boy. It's wonderful to hear that the ordering process was easy and that you were pleased with the quick delivery and care instructions. Our team will be honoured to hear your kind words. If there's anything else we can do for you, please don't hesitate to reach out. - Team HoH x
“I am absolutely blown away by my beautiful necklace, it is so perfect. I had my Dad’s handprint on one side and his handwriting on the reverse. I cried when I opened it, I couldn’t have asked for more. Thank you so, so much to Jess who created my beautiful necklace. It is perfect. Also thank you so, so much to Amanda, she is absolutely amazing. She kindly helped me with which piece of jewellery would be best suited to my wishes and is so, so lovely! I received my necklace not long after receiving my Dad’s ashes and it’s such a comfort. I cannot recommend this wonderful business enough. The jewellery quality is fantastic and the customer service is amazing. The necklace was packaged so beautifully also and arrived weeks before the latest delivery date. Thank you Hand on Heart for such a beautiful piece of jewellery that I will cherish forever :) x”
We are truly touched by your heartfelt words, and we're delighted to hear that you're so pleased with the necklace you created in honour of your Dad. It must have been an emotional journey, and we're honoured to have played a part in turning your cherished memories into a beautiful keepsake. We're delighted to know that Jess and Amanda were there to assist you and that our customer service met your expectations. Thank you for sharing your experience, your kind words motivate us to continue delivering the highest quality and heartfelt customer service - Team HoH x
“Thank you so much for my hand on heart necklace it’s beautiful and I will cherish it forever because my husbands hand print is on the front and his ashes inside. Thank you.”
You're very welcome! We're deeply touched to know that your Hand on Heart necklace holds such sentimental value to you with your husband's handprint on the front and his ashes inside. It's a beautiful way to keep his memory close to your heart, and we're honoured to have been a part of creating this special piece for you - Team HoH x
The best possible feedback we can receive is that you had a great experience with us and we would like to thank you for your feedback and for choosing us to create your special piece of jewellery. Your kind words will be passed onto the rest of our team - Team HoH x
“I contacted Hand on Heart because I had seen a similar ashes locket on their website and was looking for one to be engraved with my late dog Poppy’s paw print, and Charlotte kindly directed me to this necklace. From start to finish the process was simple and the customer service was second to none. My necklace arrived today and I am blown away by the quality! It is everything I wanted and more and it arrived weeks before the latest delivery date. Have recommended to a friend and will continue to do so. Thank you so much for creating this beautiful necklace for me, it means a lot to have Poppy close wherever I go x”
Thank you for this wonderful feedback. We're so pleased to hear that you had a great experience with us and we were able to create such a sentimental piece for you in memory of Poppy ❤️ We aim to give our customers the best possible service and it's lovely to hear that this is seen by our customers. As with any business like ours, the greatest advertising we can have is word of mouth from satisfied customers and we are truly thankful to you for recommending our services! - Team HoH x
“Thank you for this precious necklace , I lost my little Winnie pug this year and you made me the most gorgeous heart chain with her paw print on and her name engraved on the other side . It contains some of her ashes so it is so personal to me and I’m so thankful as it has brought me comfort . The service was first class too . I highly recommend x”
Thank you so much for your wonderful feedback. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and high-quality products and so it really is wonderful to hear how delighted you are with our service. Although it is the saddest of circumstances, we are pleased to have been able to create you an extremely precious keepsake in memory of Winnie, which we hope will bring some comfort following your loss