“The process was really easy and despite my son wriggling when we were taking the prints the detail on the necklace is amazing! The necklace came back really quickly. So happy with the outcome and impressed with the whole experience. Thank you.”
The best possible feedback we can receive is that you had a great experience with us and we would like to thank you for your feedback and for choosing Team HoH to create your special piece of jewellery.Team HoH x
Thank you for your feedback. We are sorry to hear you are disappointed with your jewellery as here at Hand on Heart, we provide ourselves on providing our customers with the very best high-quality products and we spend many hours researching our suppliers to ensure the materials we use are of the highest quality available. With regards to the size of the pendants you have received, we do try to ensure our product descriptions are thoroughly detailed, including measurements of each item and lifestyle images of our designs are provided to ensure our customers are aware of the design they are purchasing before placing an order to prevent any disappointment. We would never wish for any of our customers to feel disappointed with their unique keepsake and so please may we ask you to email us directly at studio@handonheartjewellery.co.uk with your order details and a member of our friendly customer service team will be more than happy to discuss your order details with you further. Thank you in advance. Kind regards, TeamHoH x
“Husband brought me this for Christmas with the charms of our big pooch (German sheapard) and our daughter in 2018 since added Two more foot prints to my necklace with the birth of out sons one 2020 and now again 2021.Loved being able to add to my necklace with addition charms and the quality of my first 2 charms and the chain are just as good as the quality of my newest charm could not of revived a better present. would recommend to everyone x”
Thank you so much for this truly lovely feedback, we are so delighted to hear how pleased you are with you unique Family Necklace and that you have been able to add some new special pieces to it!Team HoH x
“I have bought a from hand on heart a few times now and can’t fault the service. The products are quality and I would definitely recommend to others”
As with any business like ours, the greatest advertising we can have is word of mouth from satisfied customers and we cannot thank you enough for recommending our services.Team HoH x
“Brilliant service all round, my young daughters were reluctant to use the supplied printing paper so we uploaded prints made using paint, they were happy to use these and the products came out amazingly well”
