“I absolutely love my necklace. I was a bit worried how the prints would turn out - a dog and a 5 year old who both barely stay still, but they look amazing. The HoH team have done a fantastic job cleaning them up. The necklace came beautifully packaged and I could not be happier. The engraving is perfect and easy to read. I contacted the HoH team before placing my order and they were so helpful and quick to respond. I will definitely be ordering more in the future.”
Ah, thank you for this lovely feedback and for sharing this photo, what lovely prints :) The best possible feedback we can receive is that you had a great experience with us and we would like to thank you for your feedback and for choosing Team HoH to create your special piece of jewellery.Team HoH x
“The past 2 necklaces I have purchased from here have been nothing but perfect. My new necklace had broken and I was sent a replacement immediately. Fantastic communication. Thank you for the amazing service. Only necklace I have worn and I always get compliments.”
Thank you so much for writing to us with this lovely feedback, we are, of course, very sorry that you had some issues with your necklace but would like to thank you for allowing us to rectify this for you :)Kind Regards, Team HoH x
It was an absolute pleasure creating your unique keepsake for you and we are so pleased to hear how delighted you are with your special HoH piece and our service.Kind Regards, Team HoH x
“Excellent service. My necklace is beautiful and features my baby son's handprint and footprint. I had his name and date of birth engraved on the back. Arrived in a lovely box.”
“Wouldn’t recommend buying this, it had marks on it once it arrived and the prints are coming off and scratched. Arrived after lockdown and I’ve been inside due to lockdown so no real use of item and still damaged.”
Thank yuo for contacting our studio with your feedback. We are very sorry to hear that you are unhappy with your necklace and would love to offer a resolution to this issue. If you would please be so kind as to contact us on studio@handonheartjewelley.co.uk a member of the team will be more than happy to help,Thank you in advance, Team HoH x
