Thank you so much :) Every order really is created with great care and consideration and so it really is lovely to hear this is seen by our valued customers.Kind Regards, Team HoH x
“The item itself is beautiful, unfortunately thou, the box it came in had a stain inside it, looked like someone had dropped a white substance inside.Have used you several times before and never had this issue. Disappointed”
Thank you for taking the time to write to us with your valuable feedback, we are so very sorry to hear that you are unhappy with your order and would love to rectify this for you as this is certainly not how we would expect our jewellery to be received.In order for us to look into this further, would you please be so kind as to send our team a clear photo of your jewellery box to studio@handonheartjewellery.co.uk?Thank you in advance, Team HoH x
“The overall communication with the staff, and the quality of the necklace, were wonderful. My girlfriend loves the children’s handprints and names on there. Thank you.”
“This has been ordered as my wedding necklace. The presentation box is lovely and the necklace is very sweet. The chain appears to be nice quality and I’m looking forward to wearing it. Thank you.”
You are so very welcome, thank you for choosing Team HoH to create a unique necklace for your special day, it really is an honour to be able to create pieces which mean so very much.Kind Regards, Team HoH x
“A beautiful item. Perfect, simple and not tacky looking like some of the personalised jewellery putt there. I love my necklace, and I love that I can add to it if we have a new addition. Thanks!”
You are very welcome, thank you for choosing us to create your unique Family Necklace, we're all over the moon to hear how happy you are with your special necklace
“A perfectly pleasant experience with using this company for the most precious jewellery collection. I without doubt would highly recommend this company to buy from. Top class service from start to finish many thanks guys love would yous have done for me.”
The best possible feedback we can receive is that you had a great experience with us and we would like to thank you for your feedback and for choosing Team HoH to create your special necklace :)Kind Regards,Team HoH x
