We appreciate your positive feedback! It's fantastic to hear that you had a great service experience and that you were kept informed throughout the journey. Thank you for recommending us to your friends; we truly value your support - Team HoH x
“Overall pretty good, I opted for the charm as it was cheaper then other options the only thing I’d say is the hole is bigger then I thought it would be but ultimately it’s a minor thing and the charm is good, gorgeous and sentimental. They were very organised and reliable. 5/5”
Thanks for your feedback. We're so pleased to hear how happy you are with both your charm bead and the service we were able to offer. Please note that our charm designs fit various Pandora-style bracelets which is why the hole may be slightly larger than expected. Feel free to reach out if you have more questions.Thank you for choosing us to create such a special keepsake for you.Team HoH x
“Such a lovely experience from start to finish so happy with my charm and the whole experience was dealt with so dignified and compassionately couldn’t recommend this company enough thank you so much especially Donna who made my charm ❤️”
Thank you for your wonderful feedback! We're delighted to hear that you had such a lovely experience from start to finish and that you're happy with your charm. We understand the importance of handling these matters with dignity and compassion, and we're honoured to have provided that for you. Your recommendation means a lot to us. We'll make sure to pass on your appreciation to Donna, who made your charm with care - Team HoH x
“They have been so helpful and reassuring all the way through. From replying quickly to my emails to the efficiency of their service. The charm is absolutely beautiful. My daughter is wearing it on her shoe ribbon for her wedding so her grandad will be with her. We also had a necklace with his handwriting on the back, just perfect! I have now ordered some jewellery for me, with help and advice from Hand on Heart.”
It's fantastic to hear you've had a great experience with us. This was a pleasure to create for you so thank you for trusting to help with this in time for such a special day. Every order really is created with great care and consideration and so it really is lovely to hear this is seen by our valued customers. Thank you again for your orders - Team HoH x
“Swift & efficient service throughout, my sons ashes sit perfectly on my Pandora necklace, charm arrived in a lovely presentation box,& remaining ashes in a small sealed plastic bag inside a lovely drawstring bag, I would recommend HOH, thank you”
Thank you for choosing us to create such a very special piece of jewellery. It was a pleasure to create something which means so much and we are all delighted to hear how happy you are with your unique keepsake. Although in the saddest of circumstances, we hope that this jewellery brings some comfort - Team HoH x
It was an absolute pleasure creating your unique keepsake for you and we are so pleased to hear how delighted you are with your special piece and our service - Team HoH x
