“I would recommend this company to anyone they are amazing. I wanted something bespoke making and they did everything to accommodate my wishes.There service was second to none and kept me informed of the entire process every step of the way.Thankyou so much”
We're so pleased we could help with this. Thank you for trusting us. As with any business like ours, the greatest advertising we can have is word of mouth from satisfied customers and we cannot thank you enough for recommending our services - Team HoH x
“I bought this gorgeous charm for my mum as a present, after losing our precious dog in the December:( he has such a special place in our hearts and we have never felt loss like it ! I wanted to get her something that means he is always with her and it fits perfectly on a Pandora Bracelet. The engraving of his name on the back was perfect and the process of sending the ashes off was easy and safe . I will 100% be purchasing again from this company, it’s always a bit uneasy sending the ashes off but honestly product and service was top notch. Thank you so much for a gift we will treasure.”
Thank you for your extremely kind feedback. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and high-quality products and so it really is wonderful to hear how delighted you are with our service. Although it is the saddest of circumstances, we are so pleased to have been able to create your Mum an extremely precious keepsake in memory of your dog, which we hope will bring some comfort following your loss. We really appreciate you trusting us to do this and we shall look forward to welcoming you back in the future - Team HoH x
“The process of ordering the charm and the delivery of the charm was faultless. It was the second item that i had ordered and both items were received swiftly and cannot be faulted. Thank you for your service”
Thank you for your wonderful feedback. Your generous repeat custom is greatly appreciated and we are delighted to hear you have thoroughly enjoyed your experience with ordering from us on both occasions. Every order really is created with great care and consideration and so it really is lovely to hear this is seen by our valued customers. Thank you again for your orders - Team HoH x
“Absolutely beautiful ❤️.Had a bead made for my mum, with my dads ashes.Customer service are brilliant and delivery was so quick and fast.Can't recommend enough x”
Aww, thank you so much for your kind words. We're so pleased we could create this truly special piece for you and your Mum. We hope that she adores it too and it brings her some comfort by having your Dad close❤️ As with any business like ours, the greatest advertising we can have is word of mouth from satisfied customers and we cannot thank you enough for recommending our services - Team HoH x
“Amazing. I cannot fault the help that I received when I experienced problems trying to place my order on line. The charm bead is so lovely and will look beautiful on my Pandora bracelet. Will highly recommend Hand on Hand. Thank you very much.”
Thank you for your extremely kind feedback. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and high-quality products and so it really is wonderful to hear how delighted you are with our service. ❤️ Although it is the saddest of circumstances, we are pleased to have been able to create you an extremely precious keepsake, which we hope will bring some comfort following your loss - Team HoH x
“Charm looks beautiful from the front but the back has a slight dent in the middle of the word Dad which was engraved. It lets it down a bit but nevertheless as it is a reminder of my dad, I love it anyway.”
Thank you for taking the time to leave us your feedback. We are really sorry to hear that you are not 100% happy with the product which you received, the mark on the back of our charms isn't a dent but a 925 hallmark. Here at Hand on Heart, we pride ourselves on providing our customers with the very best high-quality products. With regards to the charm you have received, we do try to ensure our product descriptions are thoroughly detailed, so you're aware this hallmark is on the design before it is purchased to prevent any disappointment. We are pleased to hear you adore your piece and if we can help at all please don't hesitate to contact us. - Team HoH x
