“The pendant is lovely, I love the colour, how it is set and the engraving are all first class.
The necklace lets it down by the clasp which is difficult to open and close easily for me. I would have preferred to have a choice of 16 or 18 “ as I don’t like the extension part as doesn’t seem very strong.”
Thank you for taking the time to share your thoughts on your unique memorial necklace. We're so glad to hear that you are so happy with your Oval Pendant Necklace and do appreciate your feedback regarding the clasp and the necklace length options; it’s important for us to know how we can improve the overall experience.
Team HoH x
“Excellent service. My order was dealt with swiftly and as described in terms of the timeline. I ordered the pendant with my mums ashes, to wear on my wedding day. The colour and the quality of the pendant was perfect.”
Thank you for your kind words! We're delighted to hear that you had an excellent experience with our service and that your pendant, containing your mum's ashes, met your expectations in terms of colour and quality. It's heartwarming to know that you chose our pendant to wear on your wedding day. We're so proud we could help with this - Team HoH x
We're sorry to hear that there was an issue with your order, but we're glad to know that it was rectified straight away with excellent professionalism and a caring attitude. Ensuring that our customers are satisfied is our top priority.Thank you immensely for your understanding and for giving us the opportunity to make things right. If there's anything else we can do to assist you or if you have any further questions, please don't hesitate to reach out.Thank you for choosing us, and we appreciate your feedback - Team HoH x
We're deeply touched to hear that you love the pendant created using your late mum's ashes. Ensuring that the experience with us was brilliant for you means the world to us. Thank you immensely for your kind words - Team HoH x
We're thrilled to hear that you had an excellent experience with our service and that your item arrived quickly and exactly as shown on the webpage! Providing accurate representations of our products and ensuring prompt delivery are priorities for us, and we're delighted that we could meet your expectations - Team HoH x
We're thrilled to hear that you had excellent service from start to finish! Providing top-notch service is our priority, and we're delighted that we could meet your expectations - Team HoH x
