As with any business like ours, the greatest advertising we can have is word of mouth from satisfied customers and we cannot thank you enough for recommending our services - Team HoH x
“I placed this order for a close friend who lost her father and I thought this was a lovely way to keep him close. When the necklace arrived it was even more beautiful that I could ever have expected and bought my friend to tears when she saw what her dads ashes had now become. The process was easy and I had great communication from the staff keeping me updated from the arrival of the ashes to the making of my item. A family member has already placed another order with hand on heart because of our fantastic experience and beautiful piece of sentimental jewellery to keep loved ones close forever. Thank you so much!!”
Aww, we are honoured we were able to create such a special piece for your friend. We hope this brings her a lot of comfort in having her father close by. Thank you for trusting us to help with this and it is lovely to hear you had a great experience when ordering from us. We're so pleased we can help your family member too - Team HoH x
“I received this on my birthday on Wednesday, hence the delay in feedback. The chain was tangled up but I was able to detangle it. The colour catches the light beautifully. So lovely to have my best friend so close to my heart. Thank you x”
Thank you for taking the time to let us know your feedback. We can only apologise for this. We consistently review the service we can provide our customers, so we appreciate your comments. It's wonderful to hear you adore your special piece. We're so pleased we could create this for you, thank you for trusting us with this and we hope it helps to bring you some comfort - Team HoH x
It was an absolute pleasure creating your unique keepsake for you and we are so pleased to hear how delighted you are with your special HoH piece and our service - Team HoH x
“The staff are fantastic customer service is outstanding and the necklace I brought for my daughter for her GCSCs and prom was so beautiful the pictures on the website don’t do it justice Thank you so much you have made a young lady so very happy. And she cried happy tears xx”
Aww, thank you so much for this amazing feedback. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and so it really is great to hear how delighted you are with our service. It's wonderful to know that your daughter adores her special piece, this was an absolute pleasure to create for you - Team HoH x
