“Lovely but not quite the end result l was hoping for. Very good communication and prompt service. The effect and colour of the hair didn’t show through at all.”
Thank you for taking the time to leave us this feedback. We're really sorry to hear that you're not 100% happy with your special piece. Here at HoH, we pride ourselves on providing our customers with the very best customer service and high-quality products so this is a real shame. Each piece is created individually by our designers so will be completely unique. We do try to ensure our product descriptions are thoroughly detailed which does explain that this is possible. We really don't want you to be unhappy with your piece so if you'd like to talk to us about this further please email us at studio@handonheartjewellery.co.uk and our friendly customer service team will be happy to help. - Team HoH x
“I bought this for my partner to wear on our wedding day so he had a piece of his Nana and Granddad with him on our big day. They have just arrived and I’m blown away by how beautiful they are!”
This is so lovely to hear, we're delighted to have been able to create this sentimental keepsake for your special day. We hope that your partner loves them just as much and we hope they bring him some comfort! - Team HoH x
“I’m so pleased with my recent purchase, I will be giving the cuff links to my partner on the morning of our wedding so his late mum can be with us on our special day”
This is such lovely feedback, what an amazing surprise gift! We're so pleased that we were able to create these cufflinks for your special day. We hope your partner adores them! - Team HoH x
The best possible feedback we can receive is that you had a great experience with us and we would like to thank you for your feedback and for choosing Team HoH to create your special piece of jewellery. - Team HoH x
“Very professional from beginning to end. The cuff links are much better than I expected. I’m going to give them to my son on his wedding day he doesn’t know I’ve done this”
What an amazing surprise for your son! We're so pleased that you are happy with the cufflinks and experience you had with us. We hope that your son loves them just as much - Team HoH x
