“Absolutely love my necklace. It has brought me such a sense of calm following the death of my baby boy. The team were so patient and answered my questions so I knew exactly what to expect. I highly recommend them and cannot thank the team enough.”
We want to extend our deepest condolences for the loss of your baby boy. We're incredibly touched that you chose Hand on Heart to create a special and meaningful keepsake to honour his memory. These pieces hold immense sentimental value, and we're honoured to have played a part in bringing you some comfort during this difficult time. We understand that creating these pieces can be an emotional process, and our team is dedicated to providing exceptional service and support. We're pleased to hear that your necklace has brought you a sense of calm. If there's anything else we can do to support you, or if you have more ideas or requests in the future, please don't hesitate to reach out - Team HoH x
“I have recently received my order of a teardrop necklace that I bought for my daughters 18th birthday it contains the ashes of Grandad who passed away in July the necklace it absolutely stunning and from start to finish 'Hand on Heart' were amazing. The service was great and delivery was quick. She is going to love her precious gift. Thank you. Jodi Watson x”
Thank you so much for your kind words and for choosing Hand on Heart to create such a special and meaningful gift for your daughter's 18th birthday. We are truly delighted to hear that you found the necklace stunning and that you were satisfied with our service and delivery. We hope your daughter will cherish this precious keepsake and that it brings comfort and fond memories of her Grandad - Team HoH x
Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with our service and that you're pleased with your necklace. Your satisfaction is our top priority, and we're delighted to have met your expectations - Team HoH x
Thank you so much for your kind words! We truly appreciate your recommendation and are delighted to hear that you received excellent service from start to finish. Providing top-notch service and beautiful keepsakes is our priority, and we're thrilled that we could meet your expectations - Team HoH x
“Fabulous company! After dealing with a not so great company before can this company was like a breath of fresh air. They kept me up to date, and the memorial necklace they’ve made is of high quality and absolutely beautiful. If you’re thinking of using this company then do it!”
Thank you so much for your kind words! We are thrilled to hear that you had a fabulous experience with us and that your memorial necklace is of high quality and beautiful. Your satisfaction is our top priority, and we're delighted to have been able to provide you with a positive and meaningful experience - Team HoH x
“Thanks to the Hand On Heart team as my blue teardrop pendant is just beautiful. The whole process was so easy and I was kept updated throughout the whole process, the presentation was also excellent.It’s lovely to know that my “precious boy” is now with me for all time.My daughter has since ordered a pendant but in a different colour. Thank you so much.”
Thank you for taking the time to share your experience with us. We are truly grateful for your kind words. We're delighted to hear that your blue teardrop pendant turned out beautifully and that the process was easy for you. Our team takes great pride in creating these special keepsakes, and it's heartwarming to know that your "precious boy" will always be with you. We appreciate your trust in us, and we're pleased to hear that your daughter has also ordered a pendant. We hope these pendants bring you both comfort and a lasting connection to your beloved pet - Team HoH x
“From the initial online ordering process from Hand on Heart Jewellery to the quick response with the paperwork to collect the ashes and the communication from when they were received everything was faultless and easy. The necklace when it arrived within the time scale quoted was beautiful and of the highest quality. The packaging was the icing on the cake. I am definitely going to purchase more from this company and would highly recommend”
We appreciate your heartfelt review and thank you for choosing Hand on Heart Jewellery to create your cherished necklace. Losing a loved one is never easy, and we understand the importance of making the process as seamless as possible during such a difficult time. We're pleased to hear that you found our ordering process, communication, and packaging to be faultless. We take great pride in creating high-quality pieces that hold special memories, and we're honoured to be a part of your journey - Team HoH x
“Had trouble with the website to place an order, apart from that the service was good and the necklace is just perfect and something I will treasure for the rest of my life”
Thank you for sharing your feedback with us. We're truly delighted to hear that you found our service good and that the necklace you ordered is perfect and holds such a special place in your heart. We apologise for any inconvenience you experienced with our website while placing your order. We continually strive to improve the service we can offer our customers - Team HoH x
