“From start to finish the communication of every step was above and beyond. My dad sadly passed away Oct 2021 and now I feel that he is with me all the time. The necklace is gorgeous. I highly recommend hand on heart. I looked at several other companies but this one stood out and I am so happy I purchased my necklace from them. Thank you so much for giving me something so beautiful and precious”
“The process was quick and simple and delivery of the necklace was prompt. The necklace is beautiful and I just know it will be much appreciated as a surprise present”
Thank you for your extremely kind feedback. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and high-quality products and so it really is wonderful to hear how delighted you are with our service. Although it is the saddest of circumstances, we are pleased to have been able to create you an extremely precious keepsake! - Team HoH x
“Ordered this beautful necklace as soon as i received by beloved pets ashes back.very straight forward was a little surprised at the small amount of ashes actually used as you asked for a level spoonful and any unused ashes would be returned, I did seem to get a lot of ashes back.However am very pleased with my necklace,beautifully gift boxed and the engraveing on the back a lovely touch.Would highly recommend.”
We're so happy to hear that you received your piece safely and we could create such a special keepsake for you. Due to the handmade nature of the ashes range the amount of ashes used in each piece can differ slightly as all memorial ashes are slightly different. We suggest a level teaspoon as this allows us to create both individual and multiple pieces within an order. Here at Hand on Heart we take a lot of time and care to make sure each piece is created to a high standard so we're delighted to hear that you would recommend our services ❤ - Team HoH x
“I had been looking for a while for the right peice that would be fitting for my late grans ashes and I finally found it. The customer service and delivery were excellent from start to finish. It was made extra special having my grans handwriting engraved on the back.I will treasure it forever.”
Thank you for choosing us to create such a very special piece of jewellery. It was a pleasure to create something which means so much and we are all delighted to hear how happy you are with your unique keepsake. Although in the saddest of circumstances, we hope that this jewellery brings some comfort. - Team HoH x
“I was very pleased with my beautiful pendant,and your service was excellent the only downfall is the chain is very flimsy and struggled with the clasp maybe a lobster clasp would be better,but I would recommend you”
We are truly thankful for your kind comments and we are so pleased to hear how happy you are with your finished jewellery although we are sorry to hear that you have had some trouble with the chain. Here at Hand on Heart Jewellery we pride ourselves on providing our customers with the very best high-quality products so we are sorry to hear that you are unhappy with your chain. If you would like to discuss this further, please do not hesitate to contact us at studio@handonheartjewellery.co.uk. - Team HoH x
“I was very pleased with my purchase and it also arrived on the day of my my husbands “Celebration Of His Life” 5 minutes before it started that was perfect timing because originally it was 2days later the delivery date.From ordering to actually receiving my pendant everything was done very professionally and I am highly satisfied”
Thank you very much for taking the time to leave your comments. We're so glad to hear that you are happy with your keepsake. It was lovely to create and we hope it brings you a lot of comfort
We are delighted to hear how happy you are with your unique keepsake and our customer service. Thank you for the great feedback. It was an absolute pleasure to create this piece for you and we hope it brings you a lot of comfort. - Team HoH x
