Thank you for your feedback! We're glad to hear that you found our email responses prompt and that the necklaces exceeded your expectations in terms of quality. Ensuring the safe return of any unused ashes is part of our commitment to providing a comprehensive service - Team HoH x
“From start to finish the process was very efficient. Arrived in yhe timescale quoted. The necklace itself was beautiful, great quality and my sister loved the precious gift. Thankyou for the service provided.”
Thank you for sharing your experience with us! We're thrilled to hear that you found the process efficient and that the necklace exceeded expectations. It's heartwarming to know that your sister loved the gift - Team HoH x
“After losing my dad, nothing seemed the same I miss him so much and just needed him close to be able to cope.i came across hand on heart jewellery and sent some of dad's ashes off to them. It took about 4 weeks but then they arrive at my door georgous presentation box with photo inside I cried when I saw this then saw the necklaces. Me and daughter had one each. They were beautifully made even chose our favourite colour which would hold the ashes. Since we have both worn then we feel a connection and comfort that dad is close to our hearts making each passing day more bearable. Thankyou so much hand in heart”
Thank you very much for sharing your heartfelt experience with us. We understand how difficult it can be to cope with the loss of a loved one, and we're deeply honoured to have been able to provide you and your daughter with a source of comfort during this challenging time. Your kind words mean a lot to us, and we're grateful for the opportunity to help keep your dad close to your hearts with our jewellery - Team HoH x
Thank you so much for your kind words! We are delighted to hear that you had a first-class experience with us and that you are pleased with your necklace - Team HoH x
“Very efficient service from ordering to receiving my necklace. Delivery time was less than originally quoted, which was good. Very personal memorial piece which I am looking forward to wearing close to me.”
Thank you for your positive feedback! We're pleased to hear that you found our service efficient from ordering to receiving your necklace. It's great to know that the delivery time was even less than originally quoted. We hope the memorial piece brings comfort and serves as a meaningful keepsake for you - Team HoH x
“They are lovely people. So caring and considerate. The jewellery is so beautiful and lovely. A little pricey but well worth it. So conscientious with your loved ones ashes. Cannot thank them enough.”
Thank you for your kind words. We're touched to hear that you found our team to be lovely, caring, and considerate. We understand the importance of handling your loved one's ashes with the utmost care and are grateful for your appreciation - Team HoH x
“My beautiful necklace. I July last year I brought my 2 daughters a similar necklace to wear on our wedding day. The necklace was the only necklace that my daughter wore every single day, it was so special to her. I was therefore delighted that I found this necklace that would carry her in the centre of it. This means so much to me and my family.My beautiful, talented, gifted daughter an incredible Mommy to her 3 young children is missed so very much by us all. It's been 3 months without her and it already feels like a lifetime, so incredibly sad. My necklace means the world to me; thank you all for your care, consideration and support.”
We are truly touched by your message. We understand that the loss of your beloved daughter is an incredibly difficult and emotional journey, and we're honoured to have played a part in creating this special necklace in her memory. It's a beautiful way to keep her close to your heart - Team HoH x
“Very impressed with the service and the standard of the gem in the centre of the tree of life necklace. Disappointed with my chain, it was cheap looking and very difficult to link together around the neck. Bought a new necklace chain to give the appearance it deserves.”
Thank you for your feedback. We're glad to hear that you were impressed with the service and the pendant's quality. We're sorry to hear that you were disappointed with the provided chain, and we appreciate your honesty. This feedback shall be passed back to our design team so we can improve the level of service we provide to our customers - Team HoH x
