“Always kept me updated on delivery of necklace . Very happy with it , my mum is close to my heart now . Thankyou so so much , would recommend this company they did such a fantastic job”
We greatly appreciate your kind words and recommendation. We understand the importance of these keepsakes, and we're delighted that your necklace has brought you comfort and keeps your mum close to your heart - Team HoH x
“We can not thank you enough for the beautiful memorial Ashes Tree of Life necklace’s for my Granddaughters, everything has been so easy, from the order process to the delivery, the compassion and dignity shown by all in the handling of the order X”
Thank you from the bottom of our hearts for your incredibly kind words. We are deeply touched by your thoughtful review. We are honored to have had the opportunity to create the memorial Ashes Tree of Life necklace's for your granddaughters. Handling such precious and sentimental orders is a responsibility we take very seriously, and we're glad to hear that you found the process smooth and dignified. Thank you for choosing Hand on Heart, and we hope that the beautiful necklace's bring comfort and a strong connection to your loved one's memory to your granddaughters - Team HoH x
“Fantastic customer service and kept up to date with order status. Mother in law was overjoyed to have a such a beautiful piece of jewellery and feels comforted by the closeness of her loved one to her heart .”
Thank you for sharing your positive experience with us. We're delighted to hear that our customer service and the beautiful piece of jewellery brought comfort and joy to your mother-in-law. If there's anything else we can assist you with in the future, please don't hesitate to reach out. - Team HoH x
“I’m so delighted with my tree of life necklace From placing the order , the service was faultless and the necklace is beautiful Such good quality If I had to make one small suggestion for an improvement, it would be that the chain clasp is difficult to do up and it would be better if there was an obviously larger link to fasten the clasp onto”
Thank you for sharing your delight with your Tree of Life necklace! We're thrilled to hear that the service from placing the order was faultless and that you find the necklace beautiful with great quality. We appreciate your feedback regarding the chain clasp, and your suggestion will be passed on to our design team for future consideration - Team HoH x
“Very straightforward. I am thoroughly pleased with my pendant and chain. The pendant has a decent weight to it but not so much that that it weighs down on you”
Thank you for your feedback! We're glad to hear that you are thoroughly pleased with your pendant and chain. It's great to know that the pendant has a decent weight to it without being burdensome - Team HoH x
“Hand on heart went above and beyond, we were so happy with the necklaces contains Mums ashes that we are thinking of having something else made for her grandson.”
Aww, thank you so much for your kind words. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and so it really is great to hear how delighted you are with our service. We hope that this beautiful piece helps to bring you some comfort - Team HoH x
