Your emotional response means a lot to us. We are grateful for the opportunity to create something special for you, and it's heartening to hear that the product exceeded your expectations - Team HoH x
Thank you for your kind words and for sharing your positive experience. We're delighted to hear that you were satisfied with your purchase and our delivery service - Team HoH x
“The necklace is beautiful and from start to finish the customer service was amazing, I had to amend an order and they was really quick to respond and help with any queries. the ash collection pack was lovely and it all felt really respectfully done. Thankyou”
We are so pleased that you found our customer service helpful and responsive. Your kind words mean a lot to us. The ashes collection process can be a sensitive and emotional one, and we're glad to hear that it was handled respectfully - Team HoH x
“It was fantastic, so easy to order, plenty of choice and a beautifully designed website and when the jewellery arrived for my daughter's birthday, she was delighted with the necklace containing the stone made from her Grandmother's ashes. I have to say, the packaging was absolutely beautiful, so much so it was as beautiful as the jewellery that it contained and it made me feel that the upmost care and empathy had been taken with my mum's ashes. Thankyou!!”
Thank you so much for sharing your wonderful experience with us! We're absolutely thrilled to hear that your ordering process was smooth and that you found plenty of choices on our website. It's heartwarming to know that your daughter was delighted with the necklace containing her Grandmother's ashes.Ensuring that every aspect of your experience reflects care and empathy is of utmost importance to us. Your heartfelt thanks mean a lot.Team HoH x
“Excellent service design was lovely my daughter loves the necklace which she will cherish remembering her GrandadThank you for making the memories live on …”
Thank you for choosing us to create such a very special piece of jewellery. It was a pleasure to create something which means so much for your daughter and we are all delighted to hear how happy you both are with your unique keepsake. Although in the saddest of circumstances, we hope that this jewellery brings some comfort - Team HoH x
