“My overall experience was brilliant and the necklace is just beautiful it’s just such a shame that the chain itself is so fine I’m so scared that it’s going to catch and break.”
We're thrilled to hear that you had a brilliant experience with us and that you love the necklace. We understand your concern about the chain, and we appreciate your feedback. Our designs are thoroughly tested to ensure the longevity of your special piece. Your satisfaction and peace of mind are important to us, so please feel free to reach out if you have any further concerns or if there's anything else we can assist you with - Team HoH x
“I have been gifted a necklace from my 4 children for my 50th Birthday, made by one of your team (Donna). This contains my mother's ashes and I am absolutely over the moon with it. The way it has been presented with the certificate is very much appreciated and i am especially touched that you have included the little tin with remaining ashes in it. Thank you so much for making it, it will be cherished forever. Dawn xxx”
We are truly touched by your heartfelt message and are honoured to have played a part in creating such a meaningful gift for you. Our entire team take great care in crafting these special pieces, and we're thrilled to hear that the necklace, along with its presentation and the thoughtful inclusion of the remaining ashes, has brought you so much joy - Team HoH x
“I have had 3 memorial pieces of jewellery made in memory of my Husband for myself and two daughters. Two rings and now the eternity necklace. Customer Service is fantastic , delivery within a few weeks and the items are beautiful. We love them and feel like he is now a part of us.”
Thank you so much for choosing Hand on Heart for these special memorial pieces in memory of your beloved husband. We're truly honoured that we could create these meaningful keepsakes for you and your daughters. It's heartwarming to hear that our customer service met your expectations and that you find the pieces beautiful. We hope these jewellery items continue to provide comfort and a sense of closeness to your husband, keeping his memory alive - Team HoH x
“Such an easy and professional process! I was updated regularly throughout the order process and made to feel at ease! The necklace is beautiful and my mum loved it! Thank you so much x”
We are delighted to hear that you had a positive experience with our services. We understand how important and personal this process can be, and we aim to make it as smooth and professional as possible for our customers. Thank you for entrusting us with creating the beautiful necklace for your mum. We're thrilled to know she loved it, as her happiness is truly our ultimate goal - Team HoH x
“The service from start to finish has been amazing. The sensitivity, attention to detail, communication and efficiency has been amazing the product is fabulous x”
Thank you for your kind words and for taking the time to share your experience with us. We are delighted to hear that you had an amazing experience with our service from start to finish. At Hand on Heart, we always strive to provide the highest level of sensitivity and attention to detail to create meaningful and beautiful pieces for our customers. Your satisfaction is our top priority, and it's wonderful to know that you are pleased with the product - Team HoH x
