It was an absolute pleasure creating your unique keepsake for you and we are so pleased to hear how delighted you are with your special HoH piece and our service - Team HoH x
“I couldn’t be happier with my ring which has my beloved pups ashes inside. I chose black for the ring as it reminds me of my little Rex’s jet black nose, this way I can give him a boop whenever i want and can take him everywhere with us. Thank you for the comfort this brings and the service that came with x”
Aww, this is such wondeful feedback, we're so proud we could create this special piece for you and we hope this brings you a lot of comfort. We're delighted to know that you've had a great experience with us - Team HoH x
“Absolutely over the moon and very emotional receiving my ring. Very professional from start to finish. Kept me informed at every stage. Can't thank you all enough. I had this ring (something blue) so my mammar could be with me on my wedding day, you have made my dream come true ❤”
Aww, thank you so much for your kind feedback. We're so pleased we could create such a precious keepsake for such a special day. We hope this brings you some comfort by having your Mum close by. Thank you for trusting us to help with this and it's wonderful to hear you've had a great experience with us - Team HoH x
“Very happy with my purchase the only downside was it's not the colour that is advertised I ordered a light blue but my ring is a dark blue, aside from that perfect, delivered with a lovely box etc and beautifuly made”
We're so pleased to hear that you are happy with your precious keepsake. Every order really is created with great care and consideration so we really appreciate your kind feedback.Thank you for letting us know that the colour you've received is slightly different. As each piece is created by hand, no two pieces will be exactly the same so we would expect some variation. We can only apologise that yours doesn't match exactly the product photo.Your comments will be passed to our design team so we can continuously improve both the designs and service we offer our customers - Team HoH x
We're so pleased we could create this precious piece for you. It's wonderful to know you had a great experience with us so thank you for trusting us to create this - Team HoH x
Thank you for choosing us to create such a very special piece of jewellery. It was a pleasure to create something which means so much and we are all delighted to hear how happy you are with your unique keepsake. As with any business like ours, the greatest advertising we can have is word of mouth from satisfied customers and we cannot thank you enough for recommending our services - Team HoH x
“I CAN HONESTLY SAY, THAT SINCE ENQUIREING, THEN PLACING MY ORDER FOR A RING MADE FROM THE ASHES OF OUR MUCH LOVED, AND DEEPLY MISSED PET DOG. THE SERVICE HAS BEEN FIRST CLASS. BEING KEPT INFORMED ABOUT THE PROGRESS OF SAID JEWELLRY. I'M NOW WAITING FOR DELIVERY OF THE RING, PROMISED FOR EARLY DECEMBER? WHICH IF STANDARD'S ARE KEPT. WILL I'M SURE WILL BE MET.”
Thank you so much for this wonderful feedback. Here at Hand on Heart, we aim to give our customers the very best customer service so it's wonderful to hear about your experience. We're so proud to be able to create a very sentimental piece for you in memory of your much loved dog❤️. We hope that this piece some comfort during a sad time - Team HoH x
