“Wow well what can i say about my experience with hand on heart ❤️ absloutly love my necklace its just perfect and so well made and now i know my mum will be with me always ❤️ thank you so much for all your help you have been amazing answering all my emails and questions helping me choose the perfect piece i will treasure it forever ❤️”
Thank you ever so much for your heartfelt words. We are truly touched by your kind review. It brings us immense joy to know that you love your necklace and that it's a perfect tribute to your mum. The fact that you'll now carry a piece of her with you always is incredibly heartwarming. Our team strives to assist and guide our customers through the process, ensuring they find the perfect piece to cherish. We're delighted that we could be a part of creating a meaningful keepsake for you - Team HoH x
“From ordering the pendant to when it arrived the process was seamless. The jewellery is absolutely lovely and beautifully presented in a gift box. I couldn't have asked for more and am thrilled with my purchase. It's a gift for my brother in law.”
Thank you for your kind words and for choosing Hand on Heart to create this special pendant for your brother-in-law. We're delighted to hear that your experience from ordering to delivery was seamless and that you're thrilled with the final result. Our team takes great care to ensure that every piece is not only beautiful but also meaningful, and we're pleased to have had the opportunity to create this meaningful gift for you - Team HoH x
We're genuinely sorry to hear about the issue you've encountered with the chain closure of your jewellery. This is not the experience we want our customers to have, and we understand how disappointing it can be. Our team is committed to ensuring that you receive a piece of jewellery that meets our high-quality standards. Please could you send us an email to; studio@handonheartjewellery.co.uk so we can look into this further - Team HoH x
We're delighted to hear that you're pleased with your necklace! Thank you for your continued trust and support. It's wonderful to know that you're adding more pieces to your collection.Team HoH x
Thank you for sharing your experience with us. We're deeply sorry for the loss of your brother. We're glad to hear that your mum is absolutely over the moon with the gift you got her for her birthday. It's touching to know that it brings her joy during this difficult time - Team HoH x
Thank you for the glowing recommendation! We appreciate your encouragement to purchase without hesitation, as the photos may not do justice to the product -Team HoH x
“Excellent service from start to finish, there was a slight issue with the initial order but this was rectified as soon as I contacted them.The necklace is beautiful and came in a lovely box, it was also very well packaged. I’ll definitely use this company again, I’ll also recommend to anyone wanting memorial jewellery. Thank you so much ❤️�”
We're sorry to hear that there was an issue with your order initially but we would like to thank you for contacting us and allowing us to rectify this issue for you as soon as possible. We're delighted to hear that you adore your special piece, it was a pleasure to create for you and we hope this piece brings you some comfort. As with any business like ours, the greatest advertising we can have is word of mouth from satisfied customers and we cannot thank you enough for recommending our services - Team HoH x
